Privacy Policy

Pitch Your Music (“Pitch”, “we”, “our”, “us”) is the data controller for the personal data described in this policy. We operate the website at pitchmusic.io and the associated services (collectively, “the Service”).

To contact us about your data: support@pitchmusic.io

We do not collect: location data, browser history, advertising identifiers, or data from third-party tracking networks. We do not sell any personal data to any third party.

The audio file you upload is stored securely with Cloudflare R2. It is used solely to generate your analysis and is deleted immediately after the analysis completes (and in any case within 24 hours). We do not listen to the audio, share it with any third party beyond the processors listed below, or use it to train any model.

Pitch claims no ownership of any track uploaded to the Service and takes no position on who holds rights in it (see Terms §3.1). This policy describes only how the file and the data derived from it are handled.

Two kinds of non-audio data derived from the uploaded file are retained (see Terms §3.2): the SHA-256 file fingerprint (copyright screening and deduplication) and acoustic measurements - numerical descriptors of the sound, such as tempo, key, loudness, and mood profiles - used to deliver your reports and power anonymous, aggregate features such as sonic-similarity matching. Neither can be used to reconstruct, play back, or recreate the audio, and neither is published in a form identifying you or an unreleased track you uploaded without your separate, explicit consent.

We share your data only with the following sub-processors, each under a Data Processing Agreement:

SCCs = Standard Contractual Clauses (EU Commission approved mechanism for international transfers).

If Pitch is acquired or merges. If Pitch is involved in a merger, acquisition, reorganisation, or sale of assets, the data described in this policy may transfer to the successor as part of that business. A successor is bound by this policy as it stands at the time of the transfer, and any material change to how your data is handled reaches you by email notice before it takes effect (Terms §14). Your rights in section 6 - including erasure - are unaffected by such a transfer.

Under UK GDPR and EU GDPR you have the right to:

• AccessRequest a copy of all personal data we hold about you.
• RectificationAsk us to correct inaccurate or incomplete data.
• ErasureRequest deletion of your data (“right to be forgotten”). You can do this instantly from your Account Settings, or by emailing us.
• PortabilityReceive your analysis data in a machine-readable format.
• RestrictionAsk us to stop processing your data while a complaint is resolved.
• ObjectionObject to processing based on legitimate interest.
• Withdraw consentWhere processing is based on consent (analytics only), withdraw it at any time via Account Settings.

To exercise any right, email support@pitchmusic.io. We will respond within 30 days. If you are unsatisfied, you have the right to lodge a complaint with the ICO (UK) or your local supervisory authority (EU).

You can opt out of analytics cookies at any time in Account Settings → Privacy or by clearing your browser cookies. We do not use advertising cookies.

The Service is not directed at anyone under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us immediately and we will delete it.

We will notify registered users by email at least 14 days before any material change to this policy. The “Last updated” date at the top of this page reflects the most recent revision.